Zuora’s Chief Data Scientist Carl Gold is the creator of the Subscription Economy Index and master of the data science behind Subscriber Insights. Carl has a PhD from the California Institute of Technology and has first author publications in leading Machine Learning and Neuroscience journals. Before coming to Zuora, he spent most of his post-academic career as a quantitative analyst on Wall Street. Now a data scientist, he uses a variety of tools and techniques to analyze data around online systems. Carl is currently writing a book, Fighting Churn With Data, on using data to increase subscriber engagement and reduce churn. (https://fightchurnwithdata.com/)
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